Unlock Your Potential: Elevate Your Experience with Membership!
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ADULT $139
STUDENT/MILITARY $115
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One-time enrollment fee $39
ADULT $115/month
STUDENT/MILITARY $90/month
FAMILY (2) $180/month
ADDITIONAL FAMILY $50/month
Family memberships include parents and their children, siblings, and partners who live together.
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ADULT $1,150
STUDENT/MILITARY $900
FAMILY (2) $1,800
ADDITIONAL FAMILY $450
Family memberships include parents and their children, siblings, and partners who live together.
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At Metrorock Newburyport, we are passionate about making our gym an accessible, inclusive space for all - especially those who have not traditionally been represented in the climbing community. We offer financial assistance for a limited number of memberships. Please CLICK HERE to learn more and apply.
MEMBERSHIP BENEFITS
Access to ALL Metrorock locations*
1 guest pass per month**
20% off in the Gear Shop
10% off birthday parties
5% off camps
FREE Intro Classes
Many health insurers reimburse membership fees with proof of membership; please email nbpt@metrorock.com to request a letter for your insurance company.
*MetroRock members in non-NYC MetroRock gyms can utilize their membership in our Bushwick location up to 4 days per month for no additional charge.
Memberships are non-refundable. Annual memberships cannot be paused except for medical reasons.
**Guest passes are for EFT and annual prepaid memberships only. Guest passes renew each month and do not carry over month-to-month. Visitors may only be guested once a month, which renews from the date the guest pass was used.
Membership Change Requests
All cancellation and freeze requests must be submitted online through the Customer Change Request Form. NO VERBAL FREEZE OR CANCELLATION REQUESTS BY PHONE OR IN PERSON.
Please use the Customer Change Request form to:
cancel/suspend membership
update/change billing information
add or remove family members
PLEASE NOTE: Billing occurs on the first of every month. Both Freezes and Cancellations must be submitted 3 days (72 hours) prior to the bill date. Freezing your account will initiate a $10 charge to your card on file the first of the month. This will preserve the price of your membership if you have an older, lower price point. Cancelled memberships and freezes will go into effect on the first of the month, and you will be able to climb until then. Please call the front desk at (978) 499-7625 if you have any questions.
MEMBERSHIP POLICIES
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$39 one-time enrollment fee for monthly recurring memberships.
No enrollment fee for prepaid memberships. No cancellation fees.
Membership status can be changed at any point after initiation.
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Refunds will NOT be granted after the monthly billing takes place.
Memberships cannot be suspended and resumed in the same calendar month.
Accounts must pay one full month of dues before another status change can be made. (Ex: You suspend your membership in January and resume for February; you cannot suspend your membership again until March)
All members must submit change requests 3 days prior to the next billing date. Requests receive less than 3 days prior to the next billing date will not be processed until the next billing date. (ex: You submit a freeze request on January 30th, your freeze will take effect March 1st). -
Declined membership payments will result in Account Hold.
Failed/overdue payments must be received prior to removal of Account Hold
If a membership is canceled due to past-due membership charges, those overdue charges must be paid in full before a new membership can be initiated